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Our process



INITIAL ENQUIRY

Fill in our get a quote application and we will come back to you to discuss things further. Our agents will contact you at your convenience by one of the following ways:

  • Phone
  • Email
  • Application form
  • SITE SURVEY

    We will come to you and survey the site to be able to provide you with the most competitive prices possible by arranging to visit the site and therefore provide a serious quote based on what you actually need, we may send:

  • Aerial Drone
  • Site agent
  • Site meeting
  • FORMAL QUOTE

    Once we have had your initial enquiry and site survey we can provide you with a formal written quote.

  • Received 15-20 working days from initial enquiry
  • CONSTRUCTION

    Once the formal quote has been accepted, we will begin with the stages of construction. These include all of the following:

  • Excavations
  • Utility installations in ground
  • Tarmac reinstatement
  • Power

    When we have completed any of the excavations needed and installed any of the necessary ground work we can provide the power or water to the site.

  • Connections are made by the Air Utility team
  • METER INSTALLATION

    Once the power is up and running we will get to installing the meters so you are being correctly charged and the best competitive prices. We will make sure that we:

  • Registration of MPAN and MPRN
  • Meter install
  • Supply contracts with supplier
  • PROJECT COMPLETION

    We know you will be satisfied with our excellent customer service and passion for supplying energy but we always aim to be the best and improve where we can. We will:

  • Video analysis of the job from week 1 through to completion
  • Feedback on how we can improve
  • Build customer relationships for next project