Independent Connection Provider (ICP)

Air Utilities is an accredited Independent Connection Provider (ICP) delivering electricity, gas and water connections for developments across England. An ICP is a company accredited to carry out the contestable parts of a new utility connection, as an alternative to waiting for the regional network operator. We are accredited across all three national schemes, NERS for electricity, GIRS for gas and WIRS for water, which means we can design, build and deliver connections that are adopted by the network from day one, usually faster and with more cost certainty than going direct.

What Is an Independent Connection Provider?

An Independent Connection Provider (ICP) is a specialist company, accredited under the National Electricity Registration Scheme (NERS) for electricity and the equivalent schemes for gas (GIRS) and water (WIRS), that designs, constructs and connects new utility infrastructure to the network. ICPs handle the engineering, civil works, cabling or pipework, and installation required to deliver a new or upgraded supply.

The ICP model exists because of a change in UK legislation in the early 2000s, when Ofgem opened the connections market to competition. Before that, developers and businesses had to rely solely on the regional network operator. Now, for the parts of a connection where competition can safely be introduced, known as contestable works, you can appoint an accredited ICP such as Air Utilities instead. There are currently more than 450 accredited ICPs in the UK, so choosing one with the right accreditation scope and track record matters.

What Does an ICP Do?

An ICP delivers the contestable works on a new connection, which typically includes:

  • Electrical, gas or water design to the network operator's standards
  • Point of connection applications and all network operator liaison
  • Cable laying and jointing, or gas and water mains and service pipes
  • Substation installation for higher-capacity electricity connections
  • Civil works, including excavation, ducting and reinstatement
  • Testing, commissioning and coordination of final connection
  • Managing network adoption, so the completed assets are taken over by the DNO, IGT or water company

The ICP works alongside the relevant network operator to ensure the completed infrastructure meets technical standards, safety requirements and network specifications, so it can be adopted once built.

ICP vs DNO: What Is the Difference?

This is the single most common question developers ask, and getting it right can save months on a programme.

DNO (Distribution Network Operator)ICP (Independent Connection Provider)
RoleOwns and operates the regional electricity networkAccredited contractor that builds new connections
Contestable worksYesYes
Non-contestable worksYes, exclusivelyNo
SchedulingFixed queue across millions of customersFlexible, built around your programme
ContactLarge organisation, standard processSingle dedicated point of contact
PricingStandardisedCompetitive, fixed-price for the contestable scope

A DNO owns and operates the network and is the only party that can carry out the non-contestable works, such as determining the point of connection, off-site reinforcement and final energisation. An ICP carries out the contestable works in competition, usually with a more flexible, customer-focused service. In practice you often use both: the ICP builds the connection and the network operator adopts and energises it.

Contestable and Non-Contestable Works Explained

Every new or upgraded connection splits into two categories, defined by Ofgem's competition framework.

Contestable works are any element of a connection where competition can safely be introduced, and which an accredited ICP can design, construct, install or commission. This includes electrical design, cable laying and jointing, gas and water mains, substation installation and civil works.

Non-contestable works are the sensitive tasks concerning the existing live network that only the licensed network operator is legally allowed to do. This includes determining the point of connection, designing any off-site reinforcement, and making the final connection to the live network.

Air Utilities delivers the contestable works and manages the non-contestable works on your behalf, so you deal with one team throughout.

Why Use an ICP Like Air Utilities?

  • Faster programmes. We build the contestable works to your construction schedule, rather than joining the network operator's queue.
  • Cost certainty. Fixed-price contracts for the contestable scope, with costs itemised clearly against contestable and non-contestable works.
  • A single point of contact. One team handles design, applications, civils, installation and network liaison, acting as the intermediary between you and the network operator.
  • Multi-utility capability. Because we hold NERS, GIRS and WIRS, we can deliver electricity, gas and water as one coordinated package, which most ICPs cannot.
  • Adoptable from day one. Everything we build is designed to be adopted by the network, with no gaps in compliance.

Accreditation: Why It Matters When Choosing an ICP

An ICP can only carry out work to the extent its accreditation specifies. It cannot legally take on work greater than its stated certification scope. This is why accreditation is the first thing to check when choosing an ICP, and why we are transparent about ours. Air Utilities is accredited across all three national schemes, administered independently by Lloyd's Register:

  • NERS, National Electricity Registration Scheme, covering our electricity connection scope
  • GIRS, Gas Industry Registration Scheme, for gas connections
  • WIRS, Water Industry Registration Scheme, for water connections and self-lay

Where a project requires capability beyond our direct accredited scope, such as higher-voltage electricity work, we deliver it through our network of accredited specialist partners, so the work is always carried out by a provider fully qualified for it, and you still deal with one team.

Do You Need an ICP?

For the majority of new-build residential schemes, commercial developments and industrial connections involving meaningful on-site infrastructure, the ICP route gives you better programme control, greater design input and more commercial certainty than going direct to the network operator. If your project needs a new or upgraded electricity, gas or water connection, an accredited ICP such as Air Utilities is worth comparing against the network operator's offer before you commit.

Frequently Asked Questions

What does ICP stand for?

ICP stands for Independent Connection Provider. It is a company accredited under the National Electricity Registration Scheme (NERS), and the equivalent gas and water schemes, to carry out contestable connection works as an alternative to the network operator.

What is the difference between an ICP and a DNO?

A DNO owns and operates the regional electricity network and carries out the non-contestable works, such as final energisation and off-site reinforcement. An ICP is an accredited contractor that carries out the contestable works, usually faster and on a fixed price. Air Utilities is an accredited ICP.

Can an ICP do gas and water as well as electricity?

Yes, if it holds the relevant accreditations. Air Utilities holds NERS for electricity, GIRS for gas and WIRS for water, so we can deliver all three as a single multi-utility package. Many ICPs hold only NERS.

Is an ICP cheaper than a DNO?

For the contestable works, an ICP is often more cost-effective and more flexible than the DNO, because it operates in a competitive market and builds to your programme. The non-contestable works are set by the network operator and cost the same whoever you appoint.

How do I check if an ICP is accredited?

Accreditations are held on the public registers administered by Lloyd's Register, so you can verify any ICP's NERS, GIRS or WIRS status independently rather than taking it on trust. An ICP can only work within its stated accreditation scope.

Does the network operator still get involved if I use an ICP?

Yes. The network operator carries out the non-contestable works and ultimately adopts and energises the completed connection. We coordinate all of this on your behalf, so you have a single point of contact.

Work With an Accredited ICP

Whatever your project needs, electricity, gas, water or all three, Air Utilities delivers it as an accredited Independent Connection Provider. One contract, one point of contact, adopted by the network from day one.

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